Terms & Conditions

Ordering & Payment

Orders are accepted and promises for delivery given conditionally upon our being able to secure the necessary goods. By placing an order, you are offering to purchase the products from us. If products are shown on the site but are unavailable, incorrectly priced or otherwise incorrectly described, we are not obliged to sell you those goods. We cannot be held accountable for any losses incurred.

Payment can be made securely online via Stripe or Paypal. Payment will be taken as soon as the order is placed.

Please visit our Ordering & Payment page for full details.

Shipping & Delivery

Please visit our Shipping & Delivery page for full details.

Returns

All items are carefully checked for possible defects before shipping. Personalised items cannot be exchanged or refunded.

Please visit our Returns page for full details.

Privacy Policy

References in this policy to “we”, “us” and “Abigail’s Nursery” are to Carolyn Parker Interior Design.

The Abigail’s Nursery brand is owned by Carolyn Parker Interior Design Ltd, Whenby Grange, Main Street, Whenby, YO61 4SE. Registration 6543749.
VAT: 941 413 545

For Abigail’s Nursery, protecting your personal data is a priority. We comply with all relevant data protection legislation and the following privacy notice is intended to provide transparency about how we handle your personal data.

The information we collect is dependent on the activities you carry out on our website. We may collect the following information:

• Your contact information, e.g. name, address, telephone number and email address
• Information about the products you have purchased
• Information about your recent online activity, related to transactions, even if they have not been completed
• Your purchase information, including credit/debit card details, and other means of payment methods, such as PayPal
• Navigation and click–stream data, time and duration of your visit, products viewed or searched for, items in your basket, basket abandonment, information from cookies or web beacons

None of this information is shared with third parties, with the exception of our courier companies who require delivery information to ensure a smooth and efficient service.

The main purposes for which we collect and store your personal information are as follows:

• Order processing
• Delivery of products
• Payment authorisation and billing
• Improving the website and our service to you
• Security and safety

We use secure server software to protect the information you give us whenever you place an order or access your order and account information. This software encrypts your information before it is forwarded to us as required under the United Kingdom data protection legislation (the EU Data Protection Directive 2016 as amended or varied from time to time).

We safeguard your privacy by limiting access to customer account information to only those who need access to perform their job. We use only full log in and password controls on our registration and sales order systems to further safeguard your customer account information.

Your Customer Records

If you have any questions or are unsure about your customer account information, please contact us at sales@abigailsnursery.co.uk. We would be happy to review your records and update them as needed. You can see and amend your personal details held by us by logging in to your account. Your email address and password are required to view or edit your personal details online. You are responsible for keeping your password confidential.

Your Consent

We offer you the option of selecting whether or not you would like to receive occasional newsletters from us via email. If you wish to receive any communications from us, please tick the box on the account registration form. If you no longer wish to receive communications from us, please email us at info@abigailsnursery.co.uk and we will remove your email address from our records. You can also simply unsubscribe using the link in the most recent newsletter.

By using this website, you signify your consent to our collection of your personal customer account information for use in processing orders, payments and market research. We will post any changes we make to the current privacy policy on our website so that you can stay informed about your rights and notify us about any changes in your preferences about those rights.

If you have any other enquiries you can contact us directly on gdpr@abigailsnursery.co.uk.

Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@abigailsnursery.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Abigail’s Nursery, Whenby Grange, Main Street, Whenby, YO61 4SE.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Cookie Policy

We use cookies on this website, but our cookies do not contain your personal customer account information. These cookies are required by WordPress for the website to function and are additionally used to help us determine your user and browser preferences.

This cookie policy sets out how Abigail’s Nursery uses and protects any information that you give Abigail’s Nursery when you use this website. Abigail’s Nursery is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Abigail’s Nursery may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

List Of Cookies We Collect

WordPress Cookies

For a list of cookies employed by WordPress, please visit https://automattic.com/cookies/.

WooCommerce Cookies

To keep track of cart data, WooCommerce makes use of 3 cookies:

• woocommerce_cart_hash
• woocommerce_items_in_cart
• wp_woocommerce_session_

The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

Stripe Cookies

For a list of cookies employed by Stripe, please visit https://stripe.com/cookies-policy/legal.

PayPal Cookies

For a list of cookies employed by PayPal, please visit https://www.paypal.com/uk/webapps/mpp/ua/cookie-full?locale.x=en_GB.